The Aid Shop
Key takeaways
- The Aid Shop's stated work covers humanitarian aid, frontline evacuations, education for displaced children and self-reliance skills in its priority countries of France, Hungary, Syria, Greece, Lebanon, Jordan, Ukraine and Palestine.
- It says it works only in crisis zones (active conflict or natural disasters) and neighbouring nations, so a project outside those areas is unlikely to fit.
- Neither the annual report nor the register gives a grants figure or grant range, so you have no published basis for setting a request size, and you may want to ask the contact shown before choosing one.
- No application process is published, so start with a short enquiry to the contact shown rather than a full application, and the material available does not say how competitive or relationship-led its giving is.
- Do not approach it for beds, mattresses or baby items, which it cannot accept, and do not send individuals seeking help to it, since it cannot correspond directly with them.
Overview
The Aid Shop is a charity registered with the Charity Commission for England and Wales (charity number 1175022).
The Aid Shop, formerly Refugease, exists to relieve poverty, sickness and distress among people who are internally displaced or fleeing their countries because of war, persecution or economic distress. It began after an urgent attempt to gather aid to be sent to Europe, prompted by a photo that moved people to act. It sources and delivers humanitarian aid locally through its online Aid Shop system. It is the sole regular funder of the Za'atari Education Centre in Jordan, which maintains enrolment of 125 children.
What they fund
Priority Areas
The Aid Shop focuses on assisting vulnerable families in conflict or natural-disaster zones, especially where other organisations are unlikely to reach them. It provides frontline evacuations and emergency humanitarian aid, purchasing survival items locally and delivering them through its Aid Shop and local teams. Its work also includes self-reliance projects: formal education for displaced children and up-skilling displaced young adults for employment. The charity works with partners to run an education centre for displaced children in Jordan. It says its approach is to respond rapidly in crisis zones and neighbouring nations, using locally sourced aid to avoid shipping, storage and border delays. Its programme combines emergency relief with education and support intended to help displaced people build self-reliance.
Themes
- Humanitarian aid
- Frontline evacuations
- Education for displaced children
- Self-reliance skills
Geographic Focus
Priority: France; Hungary; Syria; Greece; Lebanon; Jordan; Ukraine; Palestine.
What they don't fund
- The Aid Shop cannot engage in direct correspondence with individuals seeking assistance themselves
- The Aid Shop works only in crisis zones (where this is active conflict or natural disasters), and the neighbouring nations
- The Aid Shop is no longer collecting aid to be sent abroad
- The Aid Shop cannot accept beds, mattresses or baby items
How to apply
No application process is published in the charity's annual report, its register entry, its website or other pages about it. The contact shown is for getting in touch.
Where they fund
Where it says it funds
- France
- Greece
- Hungary
- Jordan
- Lebanon
- Palestine
- Syria
- Ukraine
Similar funders
Funders supporting work similar to The Aid Shop.
Five years of accounts
| Financial year | Income | Expenditure | Grants paid | Accounts document |
|---|---|---|---|---|
| year to 31 December 2021 | £249,997 | £247,384 | — | Accounts for year to 31 December 2021 |
| year to 31 December 2022 | £748,540 | £680,375 | — | Accounts for year to 31 December 2022 |
| year to 31 December 2023 | £428,122 | £536,533 | — | Accounts for year to 31 December 2023 |
| year to 31 December 2024 | £299,921 | £323,048 | — | Accounts for year to 31 December 2024 |
| year to 31 December 2025 | £289,095 | £270,298 | — | Accounts for year to 31 December 2025 |
— No grants figure for that year.
Figures from the charity’s filed accounts and its register entry. The document icon links to the charity’s entry on the Charity Commission register, where its filed accounts can be found.
Sources
Registers and filings
Other sources
- theaidshop.org/about · read on 25 October 2026
- theaidshop.org/what-we-do · read on 25 October 2026
- theaidshop.org/faqs · read on 25 October 2026
- theaidshop.org/contact · read on 25 October 2026
- theaidshop.org · read on 25 October 2026
This profile draws on the funder’s own website as well as its filed accounts.
Sources last checked on 25 October 2026.
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Applying to The Aid Shop?
Hinchilla drafts your answers around this funder's priorities, using your organisation's own documents.
No credit card required
Contact
- shops@theaidshop.orgsource
- hello@theaidshop.orgsource
- The Aid Shop HQ 69 St John’s Road, Tunbridge Wells, TN4 9TTsource
- theaidshop.org
- Contact form
- Apply online

Applying to The Aid Shop?
Hinchilla drafts your answers around this funder's priorities, using your organisation's own documents.
No credit card required
Contact
- shops@theaidshop.orgsource
- hello@theaidshop.orgsource
- The Aid Shop HQ 69 St John’s Road, Tunbridge Wells, TN4 9TTsource
- theaidshop.org
- Contact form
- Apply online