Citizens Advice
At a glance
Key takeaways
- Citizens Advice's grants go to local Citizens Advice offices and other local charities and organisations, so a small local group with a clear link to advice services is the kind of applicant it names; organisations outside that description are not named as eligible.
- Its stated focus is developmental work, such as piloting or testing new ways to meet clients' needs or reach more people, so a request framed around a trial or new approach matches what it describes.
- No grant size or typical band is given, so ask the foundation what range is realistic before you set an amount.
- No public application instructions are given, and the process is said to be on the Citizens Advice intranet, so contact the foundation to find out how to apply.
- It describes in-house evaluators, including network members, and a clear appeals process, which suggests a structured internal assessment.
Overview
Citizens Advice is a charity registered with the Charity Commission for England and Wales (charity number 279057).
The foundation is the grant-making arm of Citizens Advice, whose purpose is to shape a society where people face far fewer problems. Its main activities are to provide the advice people need for the problems they face and to improve the policies and practices that affect people's lives. Its funds come either directly from national Citizens Advice for developmental opportunities or from awards to national Citizens Advice for specific services, and it paid out £79,726,000 according to the annual report.
What they fund
Profile based on the charity's Charity Commission register entry and annual report (year to 31 March 2025) only. Every statement is checked against them. Sources read on 23 October 2026.
Priority Areas
The foundation awards grants to local Citizens Advice and other local charities and organisations to meet the needs of its clients. Its funding supports developmental opportunities that enhance the service to clients, including piloting or testing new ways to meet needs or reach more people. Grants may also pass on money awarded to the national organisation for specific services, with local offices delivering the work. Delivery arrangements depend on the requirements attached to each specific grant. The application process is published on the Citizens Advice intranet, and evaluators are trained in-house and include members of the network. The foundation describes this approach as supporting transparency and objectivity, with a clear appeals process.
Themes
- Advice service development
Geographic Focus
United Kingdom.
How to apply
The grant application process is published on the Citizens Advice intranet for applicants to consult; the report gives no public application instructions.
Who can apply:
- Local Citizens Advice, other local charities and organisations may receive grants.
Application success factors
What the charity says:
- The foundation uses trained in-house evaluators, including network members, to support transparent and objective assessment, and provides a clear appeals process.
Where they fund
Where it says it funds
- United Kingdom
Similar funders
Funders supporting work similar to Citizens Advice.
Five years of accounts
| Financial year | Income | Expenditure | Grants paid | Accounts document |
|---|---|---|---|---|
| year to 31 March 2021 | £162,631,000 | £168,822,000 | £89,152,000 | Accounts for year to 31 March 2021 |
| year to 31 March 2022 | £153,624,000 | £151,053,000 | £84,497,000 | Accounts for year to 31 March 2022 |
| year to 31 March 2023 | £166,319,000 | £153,402,000 | £78,917,000 | Accounts for year to 31 March 2023 |
| year to 31 March 2024 | £167,727,000 | £168,661,000 | — | Accounts for year to 31 March 2024 |
| year to 31 March 2025 | £167,831,000 | £166,480,000 | £79,726,000 | Accounts for year to 31 March 2025 |
Income vs grants paid
IncomeGrants paid
Total value each financial year
Grants paid stayed within income across the 4 years shown.
- Grants paid, year to 31 March 2021; year to 31 March 2022; year to 31 March 2023: grants to institutions, as reported on the charity register (Part B).
- Grants paid, year to 31 March 2025: grants paid out in the year.
— No grants figure for that year.
Figures from the charity’s filed accounts and its register entry. The document icon links to the charity’s entry on the Charity Commission register, where its filed accounts can be found.
Sources
Registers and filings
Other sources
- citizensadvice.org.uk
- citizensadvice.org.uk/about-us/information/our-administrative-offices · read on 23 October 2026
- citizensadvice.org.uk/about-us/contact-us · read on 23 October 2026
- Annual report (year to 31 March 2025)
This profile rests on the charity’s filed accounts and register entry only, so check with the funder directly before applying.
Sources last checked on 23 October 2026.
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At a glance
Applying to Citizens Advice?
Hinchilla drafts your answers around this funder's priorities, using your organisation's own documents.
No credit card required
Contact
- 03000 231 231source
- 0800 240 4420source
- 0800 144 8848source
- Citizens Advice, 3rd Floor, 1 Easton Street, London, WC1X 0DWsource
- citizensadvice.org.uk
Applying to Citizens Advice?
Hinchilla drafts your answers around this funder's priorities, using your organisation's own documents.
No credit card required
Contact
- 03000 231 231source
- 0800 240 4420source
- 0800 144 8848source
- Citizens Advice, 3rd Floor, 1 Easton Street, London, WC1X 0DWsource
- citizensadvice.org.uk